Shipping & Refunds

Orders are processed within 2 business days.

Once your order has been processed and shipped, delivery typically takes 3–5 business days.

Please note that delivery times are estimates and may occasionally be affected by carrier delays or other circumstances outside our control.

If you have any questions about your order, contact us at info@trylumri.com.

We want you to feel confident trying Lumri.

If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.

To request a refund, contact us at info@trylumri.com within the 30-day period and include your order details.

Once your return or refund request has been approved, we will provide the next steps.

Refunds are issued to the original payment method after the return has been processed, where applicable.