Terms of Service
Terms of Service
These Terms of Service govern your use of our website and your purchase of products from Lumri. By accessing our website or placing an order, you agree to these Terms.
1. Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding agreement in your country or place of residence.
You may not use our products or website for any unlawful or unauthorized purpose.
2. Products and Information
We aim to describe and display our products as accurately as possible. However, colors, appearance, packaging, and other product details may vary slightly from images shown on the website.
We may update, modify, or discontinue products at any time without notice.
3. Orders
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, product availability issues, or misuse of our website.
If an order is cancelled after payment has been received, the relevant amount will be refunded.
4. Prices and Payment
Prices are shown on the website and may change at any time.
You agree to provide accurate and complete billing and payment information when placing an order.
5. Shipping
Shipping times shown on our website are estimates and may vary depending on destination, carrier delays, customs processing, and other factors outside our control.
Customers are responsible for providing an accurate delivery address.
6. Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy.
7. Product Use
Our products are intended for personal use and general informational purposes.
Any information provided through the product, website, or related software should not be considered medical advice, diagnosis, or treatment.
If you have concerns about hair loss, scalp conditions, or other health issues, you should consult a qualified healthcare professional.
8. Intellectual Property
All content on this website, including text, images, graphics, logos, product designs, and branding, is owned by or licensed to Lumri and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
To the fullest extent permitted by law, Lumri is not liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.
10. Third-Party Services
Our website may use third-party services such as payment providers, shipping providers, analytics tools, or other service providers.
We are not responsible for the content, availability, or practices of third-party websites or services.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any updated version will be published on this page.
Your continued use of the website after changes are published means you accept the updated Terms.
12. Contact
If you have any questions about these Terms of Service, please contact us at: